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- Puerto Aventuras -

Notice of Privacy

In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter "the Law"), we allow ourselves to inform you of the following:

1.- RESPONSIBLE FOR PERSONAL DATA. "OPERADORA DE HOTELES LA COSTA SA DE CV IN ITS COMMERCIAL NAME PA BEACH CLUB & HOTEL", indicating for the purposes of this Privacy Notice the address located at Calle Punta Celis Lote 3 Manzana 24, Plano 1, Puerto Aventuras, Tourist Development, Municipality de Solidaridad, Quintana Roo, Mexico, CP 77733, will be responsible for the personal data provided by individuals and legal entities that they provide to their employees or collaborators by written or electronic means.

2.- PERSONAL DATA REQUESTED FROM THE HOLDER. For the purposes indicated in this Privacy Notice, OPERADORA DE HOTELES LA COSTA S.A. DE C.V. may collect the personal data of the Holders who intend to contract or who contract any of the services offered by OPERADORA DE HOTELES LA COSTA S.A. DE CV, such as: official identification (with photograph), nationality, full name, address (private and work), telephone (private and work), cell phone, date of birth (birth certificate), email, marital status ( marriage certificate), Federal Taxpayers Registry (RFC), Unique Population Registry Code (CURP), occupation or professional activity, as well as Sensitive Personal Data1 such as health status in any of the following ways: i) when the Holder provided personally or directly, ii) when OPERADORA DE HOTELES LA COSTA SA DE C.V. Obtain them indirectly iii) when you use the online services of OPERADORA DE HOTELES LA COSTA S.A. DE C.V. action. For those people who are related to a Holder interested in any of the services offered by OPERADORA DE HOTELES LA COSTA S.A. DE C.V. You are informed that the latter only requires your Personal Data corresponding to full name, marital status, address, date of birth and relationship with the Holder, Personal Data of which the relatives are Holders in terms of this Privacy Notice and in no case Sensitive Personal Data is required. The Holders who intend to contract any of the services offered by OPERADORA DE HOTELES LA COSTA S.A. DE C.V and provide the latter with the Personal Data of those with whom they are related, they must notify the latter of having provided their Personal Data to OPERADORA DE HOTELES LA COSTA S.A. DE C.V and the content of this Privacy Notice, the foregoing, regardless of the notification that OPERADORA DE HOTELES LA COSTA S.A. DE C.V will make these Privacy Notice Holders the first contact it has with the latter. For the purposes of this Privacy Notice for Personal Data, personal data and Sensitive Personal Data should be understood as a whole. It is the responsibility of the Owner of Personal Data to guarantee that the data provided personally or directly to OPERADORA DE HOTELES LA COSTA S.A. DE C.V are truthful and complete, as well as to notify OPERADORA DE HOTELES LA COSTA S.A. DE C.V any modification to them to comply with the obligation to keep the information updated.

3.- PURPOSES FOR WHICH THE PERSONAL DATA IS COLLECTED. The Personal Data information, which is collected by OPERADORA DE HOTELES LA COSTA S.A. DE C.V of the Holder, will have the use described below: i) for the provision of the services offered by OPERADORA DE HOTELES LA COSTA S.A. DE CV (hereinafter the Services), ii) identification of the Owner, iii) administration of the Services, iv) analysis of the Services, v) updating of data, vi) contacting the Owner vii) comply with the applicable provisions regarding money laundering, purposes that are necessary to fulfill the obligations derived from the legal relationship that OPERADORA DE HOTELES LA COSTA SA has DE C.V with the Owner. On the other hand, in relation to the Personal Data that OPERADORA DE HOTELES LA COSTA S.A. collects. DE C.V of those Holders who are relatives of a Holder interested in hiring or who hires the Services of OPERADORA DE HOTELES LA COSTA S.A. DE C.V are only those necessary to comply with the applicable provisions on money laundering. In relation to the Personal Data of those Holders who in the past were clients of OPERADORA DE HOTELES LA COSTA S.A. DE C.V and that currently are no longer so, said Holders are informed that OPERADORA DE HOTELES LA COSTA S.A. DE C.V only keeps your Personal Data in accordance with the provisions of article 25 of the 1 Article 3 Section VI of the Federal Law on Protection of Personal Data Held by Individuals establishes that Sensitive Personal Data is those that affect the most intimate sphere of its owner, or whose improper performance may give rise to discrimination or entail a serious risk for this one. In particular, those that may reveal aspects such as racial or ethnic origin, present or future health status, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions, sexual preferences, are considered sensitive. Law, that is, during the blocking period2 established in said legal order, therefore, once said blocking period has elapsed, your Personal Data will be deleted.

4.- TEMPORALITY, REFERRALS AND TRANSFERS. The timing of the handling of the Owner's Personal Data will depend on the legal relationship held with OPERADORA DE HOTELES LA COSTA S.A. DE C.V, as well as the obligations required by current legislation, the competent authorities and the internal policies of OPERADORA DE HOTELES LA COSTA S.A. DE C.V. The information that is delivered to OPERADORA DE HOTELES LA COSTA S.A. DE C.V, will be safeguarded, conserved and protected, by the latter in accordance with the provisions of current legislation and the internal policies of OPERADORA DE HOTELES LA COSTA S.A. DE C.V in order to maintain the confidentiality of said information. In accordance with the provisions of the Law, OPERADORA DE HOTELES LA COSTA S.A. DE CV will give access to the Owner's Personal Data to those people who have the character of collaborators of the company who have a legal relationship to provide the contracted service and need to know the information and assume the commitment to keep it under a strict order of confidentiality and security also recognizing, knowing the terms and conditions of this Privacy Notice and committing to comply with it. On the other hand, the Personal Data of the Holders are transferred by OPERADORA DE HOTELES LA COSTA S.A. DE CV to: i) Notaries, ii) Trust Institutions, iii) Public Registry of Property and Commerce, iv) Ministry of the Interior, v) General File of Notaries, vi) Ministry of Economy, vii) Ministry of Finance and Public Credit, or to any authority of any kind, as long as they must be delivered to the latter in accordance with current legislation; Personal Data that will be made available to you in strict compliance with the Law, transfers that do not require the consent of the Holder in accordance with the provisions of article 37 of said legal order.

5.- RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION, OPPOSITION, REVOCATION AND LIMITATION OF PERSONAL DATA. Los Titulares de la información tendrán derecho a solicitar a OPERADORA DE HOTELES LA COSTA S.A. DE C.V el acceso, rectificación, revocación, cancelación u oposición, así como limitar el uso o divulgación de sus datos, mediante: 1.- Solicitud escrita dirigida a OPERADORA DE HOTELES LA COSTA S.A. DE C.V., de las 9:00 a las 15:00 horas, en días hábiles, o 2.- Solicitud formulada al correo electrónico: [email protected] OPERADORA DE HOTELES LA COSTA S.A. DE C.V dará respuesta a las solicitudes del Titular de la información, siempre y cuando no se actualice alguna de las excepciones contenidas en la Ley, y el solicitante cumpla con lo dispuesto en el artículo 29 de dicho ordenamiento legal que establece los requisitos que debe contener las solicitudes presentadas por los Titulares. Para que OPERADORA DE HOTELES LA COSTA S.A. DE C.V detrámitealasolicituddeunTitularreferentealacceso,rectificación,revocación,cancelación,oposicióne/olimitación del uso o divulgación de sus datos, éste último deberá adjuntar a su solicitud la siguiente información y documentación: Nombre del Titular y domicilio u otro medio para que el OPERADORA DE HOTELES LA COSTA S.A. DE C.V le comunique la respuesta a su solicitud. Los documentos con los que acredite su identidad o su personalidad en caso de la representación legal del Titular (identificación oficial del titular o del representante legal y poder de éste último). La descripción clara y precisa de los Datos Personales respecto de los que se busca ejercer el derecho de acceso, rectificación, revocación, cancelación, oposición, limitación del uso o divulgación, así como cualquier otro dato o documento que pueda facilitar la localización de los Datos Personales. OPERADORA DE HOTELES LA COSTA S.A. DE C.V dará respuesta a la solicitud de un Titular referente al acceso, rectificación, revocación, cancelación, oposición y/o limitación del uso o divulgación de sus datos dentro de los plazos establecidos en la Ley, es decir, dentro de los veinte (20) días siguientes contados a partir de que reciba la solicitud del Titular, plazo que podrá ser ampliado por OPERADORA DE HOTELES LA COSTA S.A. DE C.V de acuerdo a lo dispuesto por el artículo 32 de la Ley. La obligación de acceso a la información se dará por cumplida por OPERADORA DE HOTELES LA COSTA S.A. DE C.V cuando, en caso de que sea solicitado por el Titular, se ponga a disposición de este último, sus Datos Personales en el domicilio de OPERADORA DE HOTELES LA COSTA S.A. DE C.V. durante el plazo de 15 (quince) días hábiles siguientes a que se 2 Artículo 3 Fracción III de la Ley Federal de Protección de Datos Personales en Posesión de los Particulares establece que el Bloqueo es: La identificación y conservación de datos personales una vez cumplida la finalidad para la cual fueron recabados, con el único propósito de determinar posibles responsabilidades en relación con su tratamiento, hasta el plazo de prescripción legal o contractual de éstas. Durante dicho periodo,los datos personales no podrán ser objeto de tratamiento y transcurrido éste,se procederá a su cancelación en la base de datos que corresponde. le comunique al Titular la respuesta a su solicitud o bien a través de alguna de las formas establecidas en el artículo 33 de la Ley, mismas que en la respuesta a su solicitud se le notificarán al Titular.

6.- MODIFICATIONS TO THE PRIVACY NOTICE In the event that OPERADORA DE HOTELES LA COSTA S.A. DE CV, requires the use of your Personal Data for purposes other than those agreed or agreed to in accordance with the legal relationship with the Owner and in this Privacy Notice, or requires the Owner Personal Data other than those indicated in this Notice of Privacy, the Holder will be notified in writing, by telephone, electronically, or by any optical, sound, visual or other means that technology allows now or in the future, explaining the new uses that he intends to give said information in order to obtain his authorization. With this Privacy Notice, the Holders of the information are duly informed of the data that was collected from them. OPERADORA DE HOTELES LA COSTA S.A. DE C.V. reserves the right to modify this Privacy Notice to adapt it to new legislation or jurisprudence as well as commercial practices. This Privacy Notice, as well as the general handling of the Law made by OPERADORA DE HOTELES LA COSTA S.A. DE CV, is governed by current and applicable legislation in the United Mexican States, any controversy that arises due to its application must be heard before the Federal Institute for Access to Information and Data Protection (IFAI) or before the Jurisdictional Bodies competent in the Municipality of Solidaridad, State of Quintana Roo. Last updated October 11, 2021.

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El artículo 3 Fracción IX de la Ley Federal de Protección de Datos Personales en Posesión de los Particulares establece que el Encargado es: La persona física o jurídica que sola o conjuntamente con otras trate datos personales por cuenta del Responsable.